The new National Driver Licence Service will have:

• At least one centre in every county in Ireland – and you can apply for your licence in any one of the centres nationwide.
• More flexible and convenient opening times, including lunchtime opening and weekend opening hours to facilitate customers who may not be able to apply for their licence during normal working hours.
• A security validation process for new customers which in most cases you will only need to do once, to make your learner permit or driving licence more secure and less susceptible to fraud.

Will the application process change?

Yes. This is because a new ‘face to face’ application process is being introduced which will help

to increase the level of security around the driving licence, combat fraud and

keep unlicensed drivers off our roads.

Therefore you need to apply in person at any one of the NDLS centres nationwide

in order to complete the ‘face to face’ security validation process.

However, by early 2014, a facility will be in place where customers can apply

for their licence by contacting the NDLS Customer
Service Team by phone and providing supporting documentationby post if required.

This facility will only be available to who have already completed the identity

verification process during a face to face meeting in an NDLS centre on or after 29 October 2013.